Terms of Service

Last Updated: 1st October 2024

Welcome to the KOI Dessert Bar website, located at koidessertbar.com.au. By accessing or using our website, you agree to be bound by these terms of service. If you do not agree to all of these terms, please do not use our website.

1. Use of the Site

Eligibility: You must be at least 18 years old to make a purchase on our site. By agreeing to these Terms, you represent and warrant that you are at least 18 years old.

Permission to Use the Site: We grant you a personal, non-exclusive, non-transferable, limited privilege to enter and use the site.

Prohibited Activities: You agree not to use the site for any unlawful purpose or in any way that interrupts, damages, impairs, or renders the site less efficient.

2. Content

Ownership of Content: All content provided on the site, including but not limited to text, graphics, logos, images, as well as the compilation thereof, and any software used on the site, is the property of KOI Dessert Bar or its suppliers and protected by copyright and trademark laws.

Your Content: If you post content to the site, you are solely responsible for the content and the consequences of posting it. By posting, you grant KOI Dessert Bar a non-exclusive, worldwide, royalty-free, perpetual, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform your content in connection with the site.

3. Purchases

Terms of Sale: By placing an order through our site, you agree that you are legally capable of entering into binding contracts and you are at least 18 years old.

Payment: You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

4. Links to Other Websites

Our site may contain links to third-party websites that are not owned or controlled by KOI Dessert Bar. KOI Dessert Bar has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party websites.

5. Disclaimer of Warranties

You agree that your use of the site is at your sole risk. The site and all products and services delivered to you through the site are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind.

6. Limitation of Liability

KOI Dessert Bar will not be liable for any indirect, incidental, special, consequential or punitive damages resulting from your use of, or inability to use, the site or services.

7. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. What constitutes a material change will be determined at our sole discretion.

8. Contact Us

If you have any questions about these Terms, please contact us at hi@koidessertbar.com.au

Mobile Terms of Service

Last updated: Oct. 10, 2024

The KOI Dessert Bar mobile message service (the "Service") is operated by KOI Dessert Bar (“KOI Dessert Bar”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to KOI Dessert Bar’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of KOI Dessert Bar through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with KOI Dessert Bar. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to KOIDB or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other KOI Dessert Bar mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to KOIDB or email hi@koidessertbar.com.au.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.